Not sure about your accessory? Contact us within 14 days of delivery to arrange a return!*
- Custom or personalised orders, including made to measure garments.
- Intimate items (for health/hygiene reasons).
All Mico Couture garments are made to measure and for this reason we cannot accept garment returns. Please take care when measuring yourself for your garment and if you are unsure you have done so correctly please contact us before/during your purchase for pointers and help.
If you feel your garment has not been made to the measurements you provided please contact us immediately. Please be aware that the unstretched measurements of your latex garment will be smaller than your actual body measurements.
We are happy to replace any standard accessory with an alternate size or colour, requiring just the standard P&P charge for the item to return it to you. Please feel free to try on your accessories but they must be returned in an unused and unpolished state in order for a refund or replacement to be issued.
Customised or custom sized accessories cannot be returned.
Please DO NOT send anything back to Mico Couture without agreeing this with us first as unexpected items may not be accepted from the deliverer and we will not refund the cost of postage if items are returned to the sender as a result of this.
Please send all items by recorded delivery (or an equivalent signed for service) as Mico Couture cannot be held responsible for any items that become lost or damaged once in the possession of the postal service you are using.
Mico Couture are not responsible for damage sustained to garments during inappropriate use, please see our Care Guide for guidance on how to look after your latex.